Frequently Asked Questions

Everything you need to know about your Tillmans Tranquils order.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. After your items have shipped, we will send a tracking number so you can monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.